Emotional Intelligence within the team
This course covers the skills and knowledge required in understanding the fundamentals and role of human emotions in the team in developing a positive and collaborative workplace.
Format
Self-pace
Course
Level
Intermediate
Starting date
On-going
Attainment
Certificate of completion
Duration
2 Hours
Price
$ 149
What's included?
By the end of this course, you will demonstrate understanding in:
- What the emotional impacts on teamwork are
- How to develop emotional intelligence
- Your role in how to develop the emotional intelligence of others as a leader.
- The importance of emotional intelligence in teams.
Topic list
INTRODUCTION
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The Australian Retailers Associations welcomes you
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About the ARA Retail Institute
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About the course
LESSONS
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Emotional Impacts on Teamwork
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Developing Emotional Intelligence
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Develop the Emotional Intelligence of Others
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Emotional Intelligence in Teams
TEST YOUR KNOWLEDGE
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About taking the quiz
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Quiz
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Certificate of completion