Emotional Intelligence within the team

This course covers the skills and knowledge required in understanding the fundamentals and role of human emotions in the team in developing a positive and collaborative workplace.
Format

Self-pace
Course

Level

Intermediate

Starting date

On-going

Attainment

Certificate of completion

Duration

2 Hours

Price

$ 149

What's included?

The Emotional Intelligence within the team course comprises of 4 lessons of learning, followed by a quiz to test your knowledge and understanding.  
By the end of this course, you will demonstrate understanding in:
  • What the emotional impacts on teamwork are
  • How to develop emotional intelligence
  • Your role in how to develop the emotional intelligence of others as a leader.
  • The importance of emotional intelligence in teams.

    Topic list

    INTRODUCTION
    • The Australian Retailers Associations welcomes you
    • About the ARA Retail Institute
    • About the course
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    LESSONS
    • Emotional Impacts on Teamwork
    • Developing Emotional Intelligence
    • Develop the Emotional Intelligence of Others
    • Emotional Intelligence in Teams
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    TEST YOUR KNOWLEDGE
    • About taking the quiz
    • Quiz
    • Certificate of completion