Emotional Intelligence - the Four Domain Model

This course covers the skills and knowledge required in understanding the importance of respecting the individual needs, views and potential of others in the workplace and enhance business operations.
Format

Self-pace
Course

Level

Foundational

Starting date

On-going

Attainment

Certificate of completion

Duration

4 Hours

Price

$ 149

What's included?

It comprises 8 lessons of learning, followed by a completion quiz to test your knowledge and understanding.  
By the end of this course, you will demonstrate understanding in:
  • What emotional awareness encompasses and its importance. 
  • The role of Self-Awareness, in the Four Domain Model
  • The role of Self-Management, in the Four Domain Model
  • The role of Social-Awareness, in the Four Domain Model
  • The role of Relationship Management, in the Four Domain Model
  • Strategies in applying cultural empathy as a leader.

Program list

INTRODUCTION
  • About the course
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LESSONS
  • Emotional Intelligence
  • Service Orientation 
  • The four domain model (Self Awareness) 
  • The four domain model (Relationship Management)
  • The four domain model (Self Management)
  • The four domain model (Self Awareness)
  • The four domain model (Social Awareness)
  • Being Culturally Empathetic Leader
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TEST YOUR KNOWLEDGE
  • Instruction before taking the quiz
  • Quiz
  • Certificate of completion
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