Emotional Intelligence - the Four Domain Model
This course covers the skills and knowledge required in understanding the importance of respecting the individual needs, views and potential of others in the workplace and enhance business operations.
Format
Self-pace
Course
Level
Foundational
Starting date
On-going
Attainment
Certificate of completion
Duration
4 Hours
Price
$ 149
What's included?
By the end of this course, you will demonstrate understanding in:
- What emotional awareness encompasses and its importance.
- The role of Self-Awareness, in the Four Domain Model
- The role of Self-Management, in the Four Domain Model
- The role of Social-Awareness, in the Four Domain Model
- The role of Relationship Management, in the Four Domain Model
- Strategies in applying cultural empathy as a leader.
Program list
INTRODUCTION
-
About the course
LESSONS
-
Emotional Intelligence
-
Service Orientation
-
The four domain model (Self Awareness)
-
The four domain model (Relationship Management)
-
The four domain model (Self Management)
-
The four domain model (Self Awareness)
-
The four domain model (Social Awareness)
-
Being Culturally Empathetic Leader
TEST YOUR KNOWLEDGE
-
Instruction before taking the quiz
-
Quiz
-
Certificate of completion